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by nihakue 802 days ago
Not sure I'm going to get any traction here, but seeing as the 'support' button in the website is greyed out, not sure where else to post this. I got double-charged for my subscription, and I'm hoping you folks can help me get a refund on the extra charge. I was going through the subscription flow and got an error. The website allowed me to subscribe again so I did, assuming the first one hadn't gone through. I now have two charges on my card.
1 comments

Hi! I'm so sorry about that. Will you send me an email (jack@withaqua.com) and we will sort it out!

(we'll also fix the support button)