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Dozens of documents from across the company reveal that Zuckerberg had spoken to the company’s head of security, its then-CTO, and others about the risks and rewards of the IAAP program—which involved the interception and decryption of secure analytics traffic from Snapchat, YouTube, and Amazon for competitive reasons—and would personally make a decision about whether to continue it

It seems as though none of these people got a reply email, even though they all were looking for his response.