I don’t think OpenAI are gonna lose any sleep over this.
Isn’t a “community forum” like this basically just: “we’re not gonna spend money on providing adequate customer support so instead here is a forum where y’all can talk amongst yourselves and we’ll give you some badges and imaginary points for doing the customer support yourselves”?
I believe a community forum is absolutely vital for an "ecosystem" company. There needs to be a town square where people can discuss ideas and share feedback about that particular ecosystem.
OpenAI has a pretty active forum with moderators replying and helping out all the time.
Isn’t a “community forum” like this basically just: “we’re not gonna spend money on providing adequate customer support so instead here is a forum where y’all can talk amongst yourselves and we’ll give you some badges and imaginary points for doing the customer support yourselves”?