[pkilgore]

Interesting, and definitely something I might have paid for when practicing. Too many 1am nights cleaning up my billing...

But are you sending data outside my machine for processing? Some asshole is going to argue I waived privilege. We all know that's bullshit but convincing my firm to pay for this without very specific words in the contract around your access rights to the data would make this a non-starter. And that seems to vary state to state.

Good luck! Great use of an LLM.

[Kenel]

Haha sounds like you've really felt the pain of timekeeping. This is definitely one of the first questions firms ask. The system is cloud-based so our agreements look very similar to those of other cloud-based practice management solutions which many firms currently have in place.

[polonbike]

Sounds like you're trying to dodge the question a bit here, but this is a real yes or no question, that I will rephrase: Is my data sent to any unidentified partner that is not listed explicitly on the contract ? I understand that, as a cloud based solution, it is sent outside my network, but can you guarantee (and write down) that no other third party will have any access to it, even partially ?

If you can not answer with a firm YES here, and have to lawyer wriggle out your answer, then this is a non starter.

Edit: formatting

[LeonB]

Given the magnitude of the question though — they ought to be granted at least a few hours to think about an answer before responding.

[polonbike]

I'll allow it

[k8si]

Why? Do they not know where the data in their own system, that they built, is being sent?

[Kenel]

I see, apologies for the misunderstanding. There is no unidentified partner.

[mike_d]

Practice management software doesn't analyze the content of communications. You should really talk to a lawyer. ;)

[Kenel]

Haha true. Of course, our agreements are a bit different but practice management systems often index and process client materials.