Hacker News new | ask | show | jobs
by notabee 815 days ago
Perhaps you haven't worked enough in a habitually blaming organization. The problem is that blaming is both easy and often spurious. So in the end you still often run into the same problem: a bunch of people pointing fingers at each other and no one owning anything. If anyone takes a fall because of it that's often more a measure of their political power rather than their actual culpability. It also fails to address dysfunctional organizational processes that make individual errors more likely, because everyone is more concerned with finding a single scapegoat or small group of them.

Maybe we need a new way of expressing "blameless" that still expresses that personal responsibilty for quality work should be expected, but that punitive blame politics are simply a very ineffective way of encouraging that or finding the truth when problems inevitably occur.