[nytesky]

Gmail succeeded because it innovated on the storage amount; before Gmail I think you had like 500MB in Hotmail and it was whack a mol clearing it under quota.

What is the innovation that zoom is introducing, and will it have same value?

[WhereIsTheTruth]

You don't need to innovate to justify having a feature

A nicely integrated and secure solution is all that is needed

You want to live in a Google/Microsoft pseudo duopoly (in reality it's a monopoly) world, there is a plethora of people that don't

[nytesky]

Oh sorry, it was 2MB.

https://www.webmasterworld.com/gmail_advertising/134.htm

[Ekaros]

Exactly, google offered superior product. Enough space for most people even if they were not using it. And competent enough experience. Or even better one. Web mails used be rather bad...

[duskwuff]

GMail wasn't even the first search engine to offer a webmail service! Yahoo got there first.