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by codexb 813 days ago
It's because zoom is losing some market share to MS Teams, because Teams is able to bundle a bunch of other services in addition to video meetings -- email, CMS, chat, calendar, etc.

Everyone who uses Teams hates it, but to a detached executive who doesn't use it, it checks off a lot more required technology boxes, and a company can get away with just using Teams and not having Zoom, but they can't do it the other way without buying a bunch of other products from other vendors.

3 comments

I use Teams for work. I also use zoom fairly frequently for calls with firms who use that instead. Honestly for video calls it's very much of a muchness, though I do wish Teams was a little bit less resource heavy (having said that "new" Teams does seem to be a bit of an improvement on that front). They both work pretty much as well as each other for straight video calling, they each have their quirks but I wouldn't say either is particularly better.

But as you say Teams also has text chat integrated with the company directory, and much better integration with Outlook etc. It's gradually swallowing SharePoint as well from what I can tell (which is no bad thing).

The product in this space I really dread having to use is WebEx.

Maybe i'm the only one bothered but... Teams has no way to see more than 4 people together on screen unless you use the horrible "together mode"? Isn't that bothering anybody else?
The first time I've been surprisingly impressed by teams happened the other day. With Edge, if you open a link from a teams chat, Edge will open a side at with that chat.

For a technical team working issues, that's actually a neat UI feature.

Unfortunately some of us really do not wish to use Edge.
i don't hate teams. i actually love the energy that MS is throwing behind it. i just wish it was lighter-weight and worked properly in safari.