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by codexb
813 days ago
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It's because zoom is losing some market share to MS Teams, because Teams is able to bundle a bunch of other services in addition to video meetings -- email, CMS, chat, calendar, etc. Everyone who uses Teams hates it, but to a detached executive who doesn't use it, it checks off a lot more required technology boxes, and a company can get away with just using Teams and not having Zoom, but they can't do it the other way without buying a bunch of other products from other vendors. |
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But as you say Teams also has text chat integrated with the company directory, and much better integration with Outlook etc. It's gradually swallowing SharePoint as well from what I can tell (which is no bad thing).
The product in this space I really dread having to use is WebEx.