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by gjsman-1000 813 days ago
I’m not nearly as cynical on this one, and I’m surprised about the negativity.

Small business mail sucks. It’s either Microsoft Office (feels like ancient software if you scratch too deep - some settings require remote PowerShell!), Google Workspace (do I need to say more?), or Zoho (the world’s greatest collection of 80% complete software).

Competition is a good thing.

1 comments

> Google Workspace (do I need to say more?)

Yes, I think you do?

> Microsoft Office (feels like ancient software if you scratch too deep - some settings require remote PowerShell!)

Strange criticism. Can you name a setting in Microsoft Office that you are finding yourself modifying through Remote Powershell that is available in another means in Google Workspace, Zoho, or Zoom's mail capability?

> Strange criticism. Can you name a setting in Microsoft Office that you are finding yourself modifying through Remote Powershell that is available in another means in Google Workspace, Zoho, or Zoom's mail capability?

Not OP, but I think they were likely referring to the admin side of things. There are definitely functions in Microsoft 365/Exchange Online that cannot be done through the web UI and require either a powershell module or just connecting to their Graph API.

For small business email (non-tech company, no internal IT and/or not big enough for an MSP), M365/exchange online can be difficult to set up securely and properly. Microsoft security defaults have gone a long way to help here, but it's still beyond the average person.

I definitely see room in the market for for something simpler than both Exchange (online) and Google Workspace for companies small enough to not have/need internal IT or an MSP

OK, but my point is I'm guessing that you CAN set those with MS365, whereas you can't set them AT ALL with the other options.

So it's not really fair to criticize M365 for having an obscure difficult way to configure something that isn't configurable at all through the others, right?