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You’re not measuring against
Splunk, you should be measuring against Tines. And tines is def broader than fortune 10, they sell the heck out to startups, so I think you’ve got your market wrong. Expensive boogeyman Splunk is replaced by a lot of solid vendors now that aren’t $100k+. This flow isn’t really accurate either “ A security engineer would use it to build alert automations that look like this…” Also, you’re competing against the difficult rep of other open source sec tools, namely Elastisearch. It’s not used much for a reason. **But my very very top of mind, and what you’ll get asked by any sec team worth its salt, is what is your own security program, team of 2 data engineers? Literally, do you have anyone hired to do it? Who? Why should I ship you any of my data, let you tag it, and plug into my sec platforms, when I assume it’s basically nonexistent. Your environment becomes my env if I do, and we all know startup security posture bc we’ve worked on that side of the coin in the past. So don’t sell us nonsense around what audits you’ve passed. Open Source adds an interesting margin of safety here, but you’re a YC company with plans to make revenue, so the exposure is there somewhere. SaaS vendors are a massive supply chain vector right into a company, happens all the time and is growing, and the teams trying to sell me security tools with a 0.0% security program themselves are humorously many. |
Roadmap - you’re asking to plug into every mission critical sec tool. Nowhere on your roadmap is sec program details, who is doing it now, when will you get some from of pentest/audit (so so even then) or hire someone, or what yall know about security yourselves vs Facebook data eng.
Tech descriptions - nowhere in it are you describing how youve done your appsec, or more accurately who has done it. Why should I give you api keys to crowdstrike and defender in that light. And you’re offering a cloud version already, depsite hitting on 0 of this.
I think a big jump devs have trouble making when looking at security is this specific area. Sure, you’re saving me money and building slick tech. But Splunk isn’t going to get me hacked and roast my Saturday night. You (or more fairly vendors in the same profile as you) will. None of the data eng finesse and $50k in cost savings is worth that risk, or rather I price that risk at $50k haha. If the founders aren’t in the right headspace about their own security, I stay away - and you haven’t mentioned it once.
Obviously im a little crusty from SaaS vendors burning firms over and over this way. But that’s the candid feedback.
Deeper dive - The extent you discuss prodsec of your own sec tool is a token security.md file with nothing of value in it. If you are “practitioner obsessed” as mentioned in there too, then SaaS vendors owning the company and how/if/when id find out is a big part of what we obsess about. Look up the Jumpcloud hack for an example of this.