[jcgrillo]

I agree the "more technical" UIs (generally--except for egregious examples like CATIA V6) suffer less from sort of arbitrary breakage.

> the MBA's and 'Designers' doing the rocking are under the impression they are smarter than the people who built the boat in the first place.

Exactly. It's a function of power and incentives. In the organizations we build there are people who have the power to hurt users, and the incentive to exercise that power in a visible way. They aren't intending to hurt users, that's just a by-product. Instead, they're trying to "delight" users, as if the user is some kind of infantile homunculus instead of a thinking person doing important work.