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by blowski
817 days ago
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It's difficult to spot, because - similar to your sysadmin - if you know it's AI, it's probably because it's doing a bad job. It's when it just blends into the overall experience so you don't even notice it's there that it's great. There are cases where AI is helping a company be more profitable, by allowing them to provide a substandard service with fewer humans. From a company perspective, it's doing great, but the end user experience sucks. So, my list: * Spotify's weekly picks used to be pretty good at recommending new music, although it's actually got worse in the last 2-3 years. * AI filtering out things like fraudulent transactions and virus-laden web pages. They're a long way from 100%, but it's got better, even as the challenge has got bigger. * Some games have started making good use of AI - Red Dead Redemption 2 is probably the best I've played. Makes the in-game world feel a bit more dynamic, rather than the same procedural world. * Google Maps does a lot with AI, redirecting based on traffic. It doesn't go out of its way to tell you how clever it's being, so it's hard to spot. But 10 years ago, I used to get stuck in a lot more traffic than I do now. * ChatGPT is awesome, even if the hype cycle is now turning and we're all eye-rolling at it. I've conversed with it to improve my understanding of all sorts of topics, and it is amazing. |
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In a similar vein, I remember using Pandora for the first time in the late 00's and thinking "Is this software reading my mind??" as it picked song I either already loved or a new song I like immediately.
Amazon Music, YouTube etc all feel like it's some version of "this what other people liked" but that just spirals me into some very specific genre.
I haven't had an experience similar to that first Pandora one in tech in a long time.