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by radialapps 816 days ago
I don't know what to say if you think flipping a switch in the admin UI is "manually" configuring.

Otherwise, mostly all of this is just false. I routinely upload massive files (both RAW and 4K, yes) with almost default configuration and it just works. You also lied with "no thumbnail caching" in the first comment, no idea why.
2 comments
RockRobotRock 816 days ago
Wow, your first comment was completely rude and unnecessary. Why do you feel the need to say, "you must be lying or you suck at deploying, because it works for me."

also, they meant that their SMB share didn't have thumbnail caching

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radialapps 816 days ago
Hmm I can reply now, strange. That comment was edited multiple times so this is pointless. Also the original commentor started the rude exchange with "hot garbage" (wonder if they'll edit that out too now)

EDIT: yeah, they edited that out too.

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RockRobotRock 816 days ago
I understand now that you are the developer of this app.

I'm sure it doesn't feel very good to have someone criticize it, I get that. But, this person cared enough about the thing you made to use it, troubleshoot it, and post a comment about it on HN.

At the end of the day, it's valuable user feedback :)

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radialapps 816 days ago
No, just no.

Valuable user feedback (which I absolutely love) is someone pulling the server logs, filing a bug on GitHub and following through till it gets fixed. Or, even attempting to see what parts are slow and reporting it. Worse but still very helpful, providing a link to an affected instance that might help "see" what might be happening.

Spending a few hours trying random things and then complaining loudly like a know-it-all is NOT valuable feedback; it's bullshit. Nothing here is helpful, at all. There's absolutely zero indication of what could be fixed and why this particular person's deployment is broken while thousands of others on much slower hardware work just fine. None.

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RockRobotRock 816 days ago
Yeah, you're right. You should say "please file a detailed bug report and consider contributing to the project", instead of being a dick about it.

The other comments you posted are also a bit odd without you disclosing you're the author. just saying

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radialapps 816 days ago
100% agree, generally speaking.

In this case I was rather annoyed since the original comment was very offensively worded and the person obviously had zero intention of helping out. Their only goal was to stroke their own ego by shouting out how something they couldn't get to work is crap.

This is part of the reason for open source maintainer burnout -- useless comments about how something is broken with zero intention of helping to fix it. Hey, it's free -- if you don't like it then either help, or stop crying and move on to something else.

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menthe 816 days ago
The day SMB supports server-side thumbnail generation/caching, kindly let me know :]
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