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by coolliquidcode 823 days ago
> But there are substantial reasons to believe that the phone number does not provide the same level of independence and convenience as does the website and the mobile app. In particular, as the district court noted, "callers may experience delays and be placed on hold." Pet. App. 24a. Ambient noise may distract from and interfere with the accurate taking of orders. See p. 8, supra. And giving a credit card number to a live human being over the phone may create a greater risk to privacy than does submitting that information through a secure website. See DCt. Dkt. No. 33 at 15.

This is pure nonsense. So what if you may experience delays or be put on hold. Just because something exists doesn't mean you're obligated to provide it.

"credit card number to a live human being over the phone may create a greater risk to privacy" is absurd, it's the way people been taking credit cards from inception to very recently, either it's not good enough and should be banned all together or it's an acceptable means of charging a card. Plus there is protection from the CC company.