[squigz]

Let me put it another way: Are the people making those comments responsible for those procedures?

Having seen this sort of thing many times, and being in that position myself, it seems more about it not being the "rank-and-files" responsibility to fix these things. I'm not going to deal with the process and bureaucracy in order to (try to!) fix processes that are above my paygrade - and with no guarantee things will change in any way

In short, this is a sort of coping mechanism

(Obviously this is less applicable to upper management)