[FireBeyond]

> Of the recent UberX's I have caught, the car was typically in need of a suspension replacement or significant servicing and around 6-7 years old or older.

This was a pet hate of mine in Australia. Order an UberXL "Fits your group of 6 riders (or extra luggage) comfortably" and most of the time someone was showing up in a Honda CRV or Passport (which has 5 seats). We had five passengers plus some luggage at times.

And when you cancel because that "XL" option won't meet your needs then the app starts hitting you for repeated cancelations, despite the fact that all of these vehicles don't actually fit the description and capacity described.

[hnick]

I had a similar issue when Uber was newer (I don't think they had XL) at SFO, the guy showed up in a little car, and was SHOCKED, SHOCKED, that we had LUGGAGE! At the AIRPORT!

He did not want that on his nice seat, and the trunk would not fit much either since he had his own stuff in there. Silly guy. He made us cancel, old trick, since that makes us pay not him. Support sorted it out.