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by punchmesan 820 days ago
Your product looks super cool! I'd been looking at improving incident management in my org, but SSO being locked behind enterprise service levels makes it a non-starter for me.

Just letting you know that many orgs use SSO that aren't at enterprise scale, the platforms are pretty affordable to obtain (depending on choice). Such a relatively simple to implement and valuable feature commanding the highest price tag and a bevy of features you really don't need acts as a gatekeeper for many of us.
1 comments
peterejhamilton 820 days ago
Hey there - co-founder here, thanks for the kind words, glad you like the look of it :)

Could you elaborate on what you're trying to do with SSO? To clarify, you can SSO via Slack on any of our pricing plans (which in turn often SSO's with other providers). Essentially, whatever you SSO with on Slack, will work with incident.io.

If you'd like to use SAML, you can do that too, on our Pro plan and above. The only thing offered exclusively behind our Enterprise plan is SCIM.

link
punchmesan 819 days ago
Oh, is that so? That's great to hear! You have some outdated documentation, then.

https://help.incident.io/en/articles/6991102-sign-in-with-sa...

> Organisation's on our enterprise plan can enable SSO using SAML to manage access to the incident.io dashboard via an Identity Provider (IdP) like Okta.

link