Just override the font if you dislike it that much. That's the great thing about the interwebs, it's all just text, you can format it however you want.
It's actually a smooth readable (but tall-and-skinny) font on my personal laptop, and a pixelated mess on my work laptop; I've never figured out why... Oh, huh, they're using a custom font: https://xeiaso.net/blog/iaso-fonts/ so that should actually be consistent. (After the weekend I'll poke at it on the other laptop and see what's up.)
What I'm getting at is that they might (unintentionally) be complaining about a rendering bug and not the actual font...
Just for closure: back on the work machine and it looks fine. If I ever see the "pixelated" form again I'll get in touch (now that I know it's actually not supposed to look that way.)
The font is a custom build of Iosevka, which is almost certainly inspired by the commercial font Pragmata Pro (https://fsd.it/shop/fonts/pragmatapro/). When Pragmata Pro was first released a little over 10 years ago, it sold for around $400 (I know this because I and many, many others bought a copy back then).
As another commenter points out, you may have some rendering issue. Alternatively, you may just not like the font. Can't please everyone.
Just override the font if you dislike it that much. That's the great thing about the interwebs, it's all just text, you can format it however you want.
Assuming you're using something based off chrome: https://chromewebstore.google.com/detail/font-changer/obgkji...
Or Firefox: https://addons.mozilla.org/en-US/firefox/addon/refont/