Doesn't it seem slightly bizarre to claim entitlement to an entertainment product? At least as bizarre as lobbying a film maker/author into re-editing some content that was found wanting.
I give it to you for a product you have promised me, according to certain specifications we have agreed upon.
Here you go.
I am now entitled to the product as described for that money. Mass Effect's epic conclusion was hyped for five years. It was the central selling point of the series. A version of Excel that doesn't calculate things correctly is broken. Similarly, an interactive story that fails to deliver on the promise of complexity and interactivity in its most glorified and advertised of moments is also broken.
Films and books don't belong in this discussion – they are not interactive media. They stand no valuable comparison. This situation is more like a piece of software that ships broken and needs a patch to sort things out. That happens so often as to be unremarkable.
I have money.
I give it to you for a product you have promised me, according to certain specifications we have agreed upon.
Here you go.
I am now entitled to the product as described for that money. Mass Effect's epic conclusion was hyped for five years. It was the central selling point of the series. A version of Excel that doesn't calculate things correctly is broken. Similarly, an interactive story that fails to deliver on the promise of complexity and interactivity in its most glorified and advertised of moments is also broken.
Films and books don't belong in this discussion – they are not interactive media. They stand no valuable comparison. This situation is more like a piece of software that ships broken and needs a patch to sort things out. That happens so often as to be unremarkable.