[acdha]

The one which got me was when I took our elderly Subaru in to the dealer for a combination of recall and maintenance work a few years back. They gave me a loaner which normally works as a sales encouragement but in my case the experience was terrible. CarPlay should have been an easy sell - the one we own lacks it - but that meant using a slow touchscreen to close a dialog every time you start the vehicle, and then it crashed because the 10k tracks in my music collection is apparently more than the designer ever considered possible, which meant another modal dialog to dismiss before actually using anything. When I dropped the loaner off two days later, it was such an implausible relief to go back to a vehicle with fewer features but 100% of them working reliably and instantly.

This is still somehow better than the Microsoft mess Ford shipped in the same era where it would crash and reboot, so I could only pair it using Bluetooth.