Because the state (eh) of State-owned or state-adjacent anything, in modern Britain, is simply terrible. The dominant Thatcherite ideology ensures that state-provided services are almost invariably second-rate, thanks to systemic under-funding.
In this case, it looks like Jisc was basically turned into a charity in 2011, so technically they're not even state-owned anymore.
In this case, it looks like Jisc was basically turned into a charity in 2011, so technically they're not even state-owned anymore.