That might work if your company hired the pen testers, it's a lot less likely to work if they were hired by a client. In the latter case, the overhead of all the required explanation and smoothing of ruffled feathers for the client likely costs a lot more than implementing the stupid timeout in the first place.
Pen testers are often very resistant to pushback. They get it a lot, and usually on things that are real concerns.
Pen testers are often very resistant to pushback. They get it a lot, and usually on things that are real concerns.