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by spgonzalaz 829 days ago
I don’t fall out with the change at all, but being given 1 month to migrate doesn’t seem well thought out, there will definitely be some avoidable negative sentiment related to that.

These are potential paying users not freeloaders to evict.

1 comments

This is the only real problem I have with how they handled the situation. But it's a big problem.

Whether or not these folks on free plans are ever going to convert to paid, they trusted PlanetScale to serve as a critical building block for their project/business. I think the least they could do is ease the transition by offering them a reasonable amount of time to offboard.

I personally would never trust critical infra to a company that has ever abruptly terminated a product offering with only 1 month notice.

The mental model that you get critical infra for free is wrong.
How many months is to be expected by industry standards?
Come on. Its a free offering. As the saying goes, you get what you pay for!