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by mediaman 833 days ago
People here upset about refusals seem to not understand the market for AI, who the customers are, or where the money is.

The target market is large companies who will pay significant sums of money to save hundreds of millions, or billions, of dollars in labor costs by automating various business tasks.

What do these companies need? Reliable models that will provide accurate information with good guardrails.

They will not use a model that poses any risk of embarrassing them. Under no circumstances does a large multinational insurance company want the possibility that their support chatbot could write erotica for some customer with a car policy who thinks it might be funny to trick the AI.

It doesn't matter if you're "offended." You can use it, but you're not the user. Think about the people these are designed to replace: the customer service agents, the people who perform lots of emotional labor. You think their employers don't want a tightly controlled, cheerful, guardrailed human replacement?