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by xwowsersx 839 days ago
Congrats on the launch, looks great. How do you compete with the built-in Zoom AI companion Meeting Summary? It works very well, but it's not even about that. Even if your summary were twice as impressive, competing with a tool that's seamlessly integrated into users' workflow by default presents a formidable obstacle.
1 comments

Thanks! Right now, the delta between Zoom AI summaries and ours is enough to get many to switch.

We've also built (and are continuing to build) functionality that goes beyond summarization:

- Integrations that connect with other apps/CRMs to automatically push relevant data after every meeting.

- We can automatically identify and take action on insights you care about. An example I showed in the linked video (https://youtu.be/13NX0QxG5hI?feature=shared&t=144): I have a workflow to identify the customer's industry after every demo call I do. There are some really cool use cases here, especially when combined with integrations, i.e. automatically updating a field in a CRM with the customer's industry, or create a new row in a Notion database. We'll soon be adding schema support for insights so you can have more control over the structure of the insights generated, too.

- AI-powered search across all your meetings: being able to get an answer to a question using the context of your/your team's meetings (regardless of whether they happened on Zoom, Meet, Slack huddles, or in-person) is quite powerful and something we're working on making much better.