[estel]

Isn't "not supporting one of the most common phones" a different order of magnitude from what they're discussing here?

Hell yes that app should be supporting the Galaxy S2s and HTC Desires of this world, but the majority of those 400+ devices will probably be used by < 0.0001% of your users, particularly if the app is targeting a Western audience.

[gurkendoktor]

I maintain a business app for iOS and my client fully expects me to reproduce and fix bugs for obscure versions of iOS that only 0.0001% of people might still use, even if those people can (and should) just upgrade their OS. If it was my own app I wouldn't care.

[jonasmaturana]

I totally agree that 400+ devices is pretty crazy.

By looking at device usage stats I would say that 20 devices will get you above 90% in one region but you have to use closer to 40 if you aim for 90% on the global market. (Of course it depends on your user base)

However, having 400 devices on the shelf for debugging when you get some strange error report might be very valuable. I would love to have a bucket of CDMA phones available since I can't just go buy one in the store. (I live in Denmark)