[alihaghani]

The summaries/action items you get with Circleback are better in terms of accuracy and detail than with Zoom AI. Running the two in parallel for a meeting and comparing the outcomes is a great way to test this and how most customers end up switching.

[dbish]

Is there a metric you use for this comparison? Any reason you'd expect Circleback to have context or info that's better then Zoom?

[geraldhh]

the metric is obviously subjective (because nlp) and the reasons are probably found in the nlp/llm.

[dbish]

There are many (many :)), metrics for NLG and NLP comparison that can be chosen. These are not simply subjective and no way to compare

[geraldhh]

nlp deals with imprecise languages (e.g. words can have different meanings) idk how it could ever be anything but subjective.