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by cm277 836 days ago
There's a disruption coming. One of the clearest LLM use cases is in learning and development. Another one is in producing "first drafts" of documents based on past work and "best practices". Both areas are what Accenture (and Deloitte, etc) excel at.

It's also a major disruptor for their business model: if the effort spent on "first drafts" and simple analysis is made automatically by LLMs, then you dont need as many juniors; your employee base gets smaller. But then how do you get experts if you hire fewer (better even) juniors? big consulting Cos are pyramids and these pyramids need feeding, continuously.

I think this is a brilliant move: Accenture has tons of capability in L&D that they've built up for their own purposes --feeding the pyramid. It's a capacity that they can easily offer to enterprises as an additional service, and they will probably use a lot of LLMs to deliver it. OTOH, this also gives them optionality in upskilling people (pushing them up the pyramid) while maybe having a narrower pyramid base because of the LLM disruption.

Expect Deloitte and the others to follow. It's too good a play.