[deckiedan]

My parents are both very computer literate (my mum was a programmer, my dad also wrote code & managed database teams...) and they were really good friends with the head teacher at my primary school (UK, 90s).

They worked together with him to write a curriculum they used with the entire teaching staff in our school to learn the systems before the new Windows computers came in to replace the old acorns or BBC micros or whatever, including several "inset" (?) days.

The big problem with all the teaching things at the time was being called "Windows for Dummies" or "Microsoft Office for dummies" or whatever - was that the teachers were really smart people - not dummies at all. So the "you don't understand the computer, therefore you are a dummy" was extremely degrading and put up walls instantly.

How people respond when you teach people as "smart, interested and motivated, but currently still extremely unfamiliar and somewhat apprehensive" compared to "not especially clever, and it's a very complicated thing so don't expect to really understand it" is very different.