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by wmf 840 days ago
It was customized SAP software.
1 comments

That partly explains why they experienced issues in the first place.
SAP works well if you change your business processes to meet SAP's expectations.

If you insist on instead changing SAP to match your business processes – that's how Lidl in Germany wasted €500 million – https://www.henricodolfing.com/2020/05/case-study-lidl-sap-d...

The difference between Lidl and San Francisco Unified School District: Lidl is a private business, so they could have chosen to change their business to do things "the SAP way". SFUSD is a government entity subject to extensive rules and regulations which grant them far less freedom to do that.

Yeah, SAP's whole business is the standardisation of workflows across different businesses in the same work area.