[jasongullickson]

This is simply a precautionary tale; if you don't mind being treated this way, by all means continue using Square.

I didn't, and I was unable to resolve the situation by working with Square, so I shared my experience, warts and all, with others in the hope that others can learn from my experience.

Could I have been more eloquent and professional? Certainly. But this is something I was dealing with in my "spare" time, (and for the record, as donated time and a favor to a nonprofit). If this was a business venture it would have been handled much differently, but I don't think Square is exclusively for serious business use (at least that's not what I get from their marketing).

So please feel free to criticize my actions; had I ran across a similar story myself before I found myself in this situation, it might have turned out better, so I feel it is worth taking a few shots if it helps someone else down the road.

Keep on hackin'

Jason