Irrelevant, and completely inappropriate for you to ask. The article writer disclosed that something bad happened for which he is to blame, which is a good thing ethically. He has no duty to tell a complete stranger what happened. Not only that, if he does then he may disclose confidential information.
Unless you're just generally curious of the company's internal process the details of his action/inaction to resolve a DB issue are completely unrelated to the dispute on wage.
Bottom line: don't answer this question.