[mrjn]

Real-time platforms cause interruptions, yes. But, that's where we are today with Slack.

So, we're starting off from that point. Let's take real-time chat platforms, and reimagine how we can make them more efficient. More useful. Less noisy. That's the idea for Struct.

The list of people we email is different from the list of people we chat with. In a team, that means, team comms happen on chat platform. And external comms happen on emails. Within a team using a chat platform, it's unlikely that people would chat, and then say, hold on, let me send you an email. If that happens, that's very rare.

What's a lot more likely is you jump from a chat conversation into a video call. Hence, the need for a nice integration with video service (like Slack has huddle).

So, for a certain set of people (your team or community), you're going to use the chat platform. And therefore, the chat platform should be built to enable conversations with good retrieval and focus -- so it can be used for complex conversations. Struct hits that pretty well.

[olivierduval]

Actually, I think that a real features for chat would be the ability to allow "different speeds":

- some questions requires "urgent" answers (for example: missing info in a meeting)

- some interactions may be processed "in the flow", during the day, when time is available

- some interactions are "human noise", people just chatting

Right now, with teams & others, everything may be "urgent" so you'll have to check and see (so interrupting your work)

Moreover, when it's not urgent, you may decide to answer later... and just forget it (because it's not a new message anymore)

So maybe that's a place where AI could help: show only what's urgent... and reminds at a later time for other kinds of chats

Just an idea

[mrjn]

The reason Slack and Teams feels so "urgent", is because there's little going back to reply to an older conversation. Everything is so ephemeral on these platforms, that either you reply now, or it's a goner (slight exaggeration, but mostly true).

Struct's feed system is naturally designed to surface latest, unread conversations. So even if when I've been away for days, I just come back and go thread by thread, like cleaning an inbox. It's a lot smoother system, and you miss nothing.