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by thenickdude 846 days ago
Yup, I bought a dedicated server because I needed a CPU with AVX2 and VT-x, and it went poof some days later.

They didn't even do me the courtesy of emailing me to tell me about it, I had to ask support:

> > When I try to log in to my account it tells me that my credentials are invalid, and when I use forgot password it tells me that my account is disabled?

>We recently did some routine reviews of our customer accounts. We noticed some suspicious information in your account.

>We have some concerns regarding this information and we have decided to close your account.

>We do not share details about why certain accounts appear suspicious. Publishing this information would make it easier for people to create fake accounts and abuse our services.

I even went through their live-video face verification and passport scan and they didn't budge on this.

1 comments

Were you an 'uncomplicated' customer i.e. from a country not associated with tons of online fraud, connecting plainly from a 'normal' ISP account (not a VPN, not using a browser cranked to the gills with privacy plugins) and using a conventional payment method registered to you at your address in the same country you were connecting from etc?
Yes. New Zealand.