[rglullis]

> They were very rude.

No, they were German. Knowledgeable and efficient, but they won't coddle you or pretend that their life depend on your miser account. If you have a problem that can not be solved by their standard process, they will rather drop you than try to accommodate you.

[type0]

> they will rather drop you than try to accommodate you.

yeah they dropped my account and kept the money, now I know how they can be that cheap

[huggingmouth]

No, I'm afraid you're way off. Their response was far from efficient. I reported a fault in their interface and they wrote a whole peragraph demeaning me in a passive aggressive manner.

The workaround (to their subpar system) was a single line at the end. Very opposite from German efficiency if you ask me.

That said, I did switch newer deployments to another cloud provider who is more professional, so it really does seem that they do not care about my measly account :-)

Cheers!

[zarzavat]

German efficiency is a myth. German “rudeness” is not.