[Radim]

Care to share why?

I've been a Hetzner customer for nearly 10 years now. I just checked – first invoice in June 2014. And during that period, Hetzner's support – which I needed maybe 3 times since things generally just work – has always been stellar.

I've used Linode too, and their support was comparable (=also great). But Hetzner wins on pricing, hands down.

I actually appreciate Hetzner hasn't join the BS enshittification gimmick train (yet). If that's your complaint.