[davecb]

> Latency to where? Greyface also asks "Latency is an end-to-end metric which will almost always involve path components beyond the control of your ISP - can and should they be held responsible for those paths?"

The latency you see is almost always from last-mile software, under the control of the ISP, and can be fixed locally. Before fixing, my local ISP gave me ping-time to the internet interconnect point in downtown Toronto that were typical of a link to Istanbul, Turkey (:-))

They weren't trying, and aren't to this day. Arguably they need a nice unfriendly regulator to require at least a good-faith attempt.