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by xatax 837 days ago
> 0$ to get started, then pay as you go” reads to me: “0$ to get started, and then you can order add-ons and extra features as you need them

I think I disagree with this, but maybe I'm misunderstanding you.

Pay as you go sounds strongly to me that you pay based on your actual usage, not that it's free except for add-ons. A pay as you go phone, for example, does not imply you need to buy a telephony add-on, an SMS add-on, etc.

PAYG phones, however, were always prepaid, so I think I would expect PAYG hosting to be similar. That said, if my site was publicly accessible without my prepayment, I think it would be clear that it works the way it apparently does.

It's potentially misleading, but I don't think it's intentionally dishonest.
2 comments
remram 837 days ago
> you pay based on your actual usage

The disagreement is on what "usage" means. I wouldn't assume that "usage" includes things that don't take any action on my part.

If I don't use my phone, for example, I wouldn't get any "usage". A phone pay-as-you-go plan would probably trigger similar outrage if they charged you potentially unlimited amounts for phone calls that hit your voicemail overnight.

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Ferret7446 837 days ago
Do you know how web hosting works? You pay for a service so other people can use it. Extending the phone analogy, it is like you set up a public phone that anyone can use, and you pay for every time someone uses it.
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remram 836 days ago
Your analogy break down because no part of buying and setting up a phone yourself is free. If some company offers to set up a public phone "for free" in your neighborhood, and charge you for "usage", you wouldn't expect to be charged if you don't place calls.

The "do you know how it works" is completely unnecessary and rude.

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jotaen 837 days ago
> It's potentially misleading, but I don't think it's intentionally dishonest.

That’s my interpretation as well.

The usage of the term “add-on” is not clear here in my opinion. On their main pricing page[1], Netlify currently lists “Additional bandwidth” as “Add-on”. To me, that sounds like “I can actively order additional bandwidth in case the included bandwidth isn’t enough.” Not: “Additional bandwidth is automatically allocated and charged for as it happens to occur.”

In addition to that, there is a big bold “$0” at the top of the “Starter” plan.

[1]: https://www.netlify.com/pricing/

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