[me_me_me]

Well maybe don't drive off existing and future customers by pulling rug from underneath their feet one day, then back track and promise it will not happen again.

Imagine a bank suddenly told all customers 30% of their saving will be taken, then backtrack. Only an insane/ignorant person will stay with them.

Only thing that I can think of is public ousting and crucifixion of leadership, followed by some strong legal protection of current engine's fees for X years into the future. To build the trust back.