[tledakis]

> It's currently our policy to not shut down free sites during traffic spikes that doesn't match attack patterns, but instead forgiving any bills from legitimate mistakes after the fact.

Well, giving the option to users to plan ahead would be best, no? Like a setting to choose whether they want a potentially unlimited bill versus downtime. Instead of that, you are choosing to stress and make people scared/anxious/homeless even (if they don't think of raising the issue on HN).

Seriously, this is not rocket science. This must have been discussed before in your company, and someone actually made this decision to stress people about such bills.

[CogitoCogito]

Frankly the only reason I can even come up with that Netlify wouldn't have such controls in place is exactly if they do _not_ simply forgive these sorts of jumps in costs (as the CEO here seems to be claiming). I'm pretty sure if they'd be left holding the bag, they'd manage to find some way to cut off these kinds of jumps in usage.

[op00to]

Maybe it’s a tax dodge! “Forgive” 100k of “overages” which cost Netlify next to nothing, then report it as a write off on taxes.

[kjs3]

That would potentially make this situation much, much worse (in the US tax system...YMMV). If Netfly forgives a business debt and reports it to the IRS as uncollectable so they can write it off, the IRS can consider all or part of the forgiven debt as income to the person who is forgiven (there are lots of details, IANATA/IANYTA, YMMV). I don't want a blindside 100k bill from my hobby site, but I sure as phuck don't want the IRS thinking I made an extra 100k of taxable income. I might be able to shame Netlify into forgetting about it, but the IRS is not usually so easy to deal with.

[op00to]

Oh no I just got a 1099! Ha ha. That’s a really good point.

[croemer]

Not a dodge, (tax) accounting doesn't work like that. You can create accounts receivable of 100k and then write them off, that leaves you in exactly the same state as if you had just not entered the whole thing into the books at all. No benefit to "writing off".

[SXX]

I doubt IRS would buy that BS.

[op00to]

They’d have to be properly resourced to identity the BS first.

[Nition]

Well, note that they're only talking about giving refunds if there's an attack and they miss it. Doesn't mean they'll give a refund if you get $100K worth of real user traffic.