[TrackerFF]

The place I work at uses Tableau, and it is thriving there. If it was up to me though, we'd move to some open source BI tool - but in the end, we're paying for Tableau for three reasons:

1) Premium (24/7) support if needed.

2) In-house tableau consultants.

3) Too many production reports have already been written in Tableau.

With that said, I've experienced some frustration with Tableau. Want writeback combability? That'll be thousands (if not tens of thousands) of *dollars per year* in additional license fees.

Want some other feature, same deal.

With that said, the licenses have grown so much in the past few years that our stakeholders have started asking around for analysts to check out competitors and OS tools.

[liotier]

We had exactly the same list of objections to moving from Business Objects. Then, in its infinite wisdom, our holding company signed with Salesforce and we moved to Tableau. Significant work but relational is so mature that swapping the reporting layer is a safe migration for anyone... Good thing because it is probably not the last occurence !