I'd be in favour of a regulation to allow them to set a spend limit, opt-out.
I'm fine with their pricing structure right now, since you have PLENTY of providers to choose from - people can easily vote with their wallets and there's no problem that needs solving.
However, the unexpected spikes are a problem, and providers seemingly don't provide any way to solve them because they make more money by not solving them. A regulation to require all providers of post-billed services to provide spending limits would make a lot of sense.
Of course, customers should also have the option to opt out of the limit or set a very high limit.
This should apply to any service that's billed by usage calculated afterwards, not just web hosting, and not just technology.
I'm fine with their pricing structure right now, since you have PLENTY of providers to choose from - people can easily vote with their wallets and there's no problem that needs solving.
However, the unexpected spikes are a problem, and providers seemingly don't provide any way to solve them because they make more money by not solving them. A regulation to require all providers of post-billed services to provide spending limits would make a lot of sense.
Of course, customers should also have the option to opt out of the limit or set a very high limit.
This should apply to any service that's billed by usage calculated afterwards, not just web hosting, and not just technology.