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by actualwill 844 days ago
I book almost all my travel through capital one or Amex credit card points. Am I getting fleeced by not booking directly now?
1 comments

It's not so much about the price, as the horrible reputation they've built on leaving customers out to dry and ruining vacations with no recourse. Amex is an exception here. But even the slightest possibility of being hit with "sorry we don't have you in our system, you'll have to call Expedia" makes it a nonstarter for me after dealing with it.