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by Spivak
849 days ago
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> This is the closest we've ever had to multiple large respected tech companies selling "snake oil" a cure all. The problem with this take is you can deliver real results. At current $dayjob we do the very dumbest thing which is text -> labels -> feedback -> fine_tune -> text... and surface them as part of our search offering and it's rocketed to the most useful customer feature in less than 6 months of rolling it out. Customers define labels that are meaningful to them, we have a general-purpose AI classify text according to those labels. Our users gleefully (which is shocking given our industry) label text for us (which we just feed into fine_tuning) because of just how fast they can see the results. Like it's as grug brain as it gets and we bumbled into a feature that's apparently more valuable to our users than the rest of the product combined. Folks want us to sell it as a separate module and we're just hoping they don't realize it's 3 LLMs in a trenchcoat. |
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