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by mrgoldenbrown 842 days ago
The staff should be able to answer questions about what ingredients are used in the kitchen and in specific dishes. but they shouldn't be responsible for answering the question as you posed it : "is this safe for someone with celiac" ? Safety is up to you to decide, as only the customer knows how sensitive they are and what the reaction will be.
1 comments

Celiac is a specific condition, not even an allergy. If someone has celiac, they cannot have gluten without bad consequences. Being able to serve someone with celiac means the kitchen has deliberately chosen to do so and have procedures in place for doing it. Things like changing out gloves, cleaning surfaces or having dedicated space. This also means knowing what cannot be made safe, which often is things like french fries because friers tend to be shared with gluten products.