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by silverquiet 849 days ago
I worked in a camera store/photo lab in the mid to late 00's while in college. I learned pretty quickly that the cameras were low-margin items and the goal was mostly to attach ridiculous warranties to them, and to a lesser extent some high-margin accessories. I think I actually tried to avoid selling anything because I mostly got dinged that my warranty rate was so low (I wasn't a salesperson but anyone could sell so they tracked all of us). I could have had fun talking about cameras and selling them all day, but sadly that really wasn't the job of a salesperson. That chain (Ritz/Wolf Camera) is long gone now, and I'd love to say it was because of these tactics, but I doubt that; it was more due to the loss of film processing, another high-margin business.