[lukan]

Probably because people here think that support requests are not always wrong. When I use a public open source project and I run into a bug, yes, I will request for a fix. I won't insult anyone for not doing it, though, I know I am not entitled to anything, when I did not pay for support, but I do not want my time to be wasted by talking to an AI. Just say no, if you don't want to fix bugs and maybe just make that plain on the project page. And those idiots who demand things can just be ignored/blacklisted (they often assume btw. that their company is paying for professional support, like they are for proprietary software).

[deadbabe]

You are also not entitled to a human response.

[lukan]

Only if that is made plain on the project/download page. The human social default and expectation is a human response. Also in OSS.