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by veidr 5154 days ago
Well no, to be honest, I certainly don't do that. If I am at say, Moscone Center or a Wal-mart or a low-rent casino, and a toilet is clogged with shit, I don't go wandering around to hunt down a maintenance man and report it to him. I just use another stall.

Now, if it was instead the toilet at a restaurant or other venue that I frequent, where I am welcomed and treated with respect, then of course I would alert the staff to their problem.

But a developer's relationship with Apple is much more the former than the latter. (I file really awesome bug reports for other software I use, like OmniGraffle or Arq.)

It's also important to note that I didn't begin with this attitude; I ended up with it after filing dozens of detailed Radar bugs over the years, and evaluating how shitty the response from Apple is.

As others have pointed out, if a developer spends 5+ hours isolating a crippling bug in your shit[1], and filing it with a repro case[2], and you don't even have the courtesy to let them follow changes to the bug when it's marked as a duplicate, then well... you're kind of a rude and arrogant asshole. So developers become less likely to keep performing this service for you... unless they really really really want the bug fixed.

[1]http://masonmark.com/the-xcode-fairy

[2]https://github.com/masonmark/XcodeCorruptOnOpenBugDemo