[scarab92]

Like most problems, it’s an externality problem.

The true cost of destroying or misplacing a parcel is often higher than the nominal value of the item inside. Sometimes it’s a sentimental good, sometimes it’s time sensitive and not having it in time results in additional costs to the recipient, sometimes the recipient spends significant time attempting to locate the package.

None of these are appropriately compensated for.

Make these companies liable for the economic cost of the goods plus $200 and they’ll start taking more care.