[panta]

While the underlying idea that selling services on open source products is not sustainable from a purely business perspective may be true, the linked article is not particularly convincing to me, it doesn't provide strong evidences and it's based on an embarrassingly small sample size. Besides, maybe we should start to consider also other metrics when we evaluate a Business success, not only the mere economic profit: there are externalized societal benefits (and damages) that are very important and nonetheless poorly accounted for.