[thirdusername]

If it was only to gap fill then that sounds reasonable, but other risks here is the voice agent picks up slack and lowers the pressure for staffing and working on solving these problems in the first place.

What is worse, that no one is available to listen to you when you're suicidal, or that you lack so much value that only a machine would talk to you. I'm sure some people would have an extremely poor reaction to that.